Our Chefs work hard to provide you a healthy, balanced menu every week. Each weekly menu opens on Thursday morning, and closes at 1 p.m. on Wednesday. Every week, Chef Hannah and the team bring new meals to your table, while rotating in fan favorites.
The structure of our meal plans stays the same each week (please see the "What It Includes" tab in each meal plan), you will receive new item weekly according to your chosen meal plan. You set it and forget it - no extra work on your part!
Orders must be placed by noon on the Wednesday before your preferred delivery day. Check out the “Order By” date at the top of each page to see when the next available delivery days are, and remember - you will have the chance to select your preferred day of delivery (either Monday or Tuesday) before you finish checking out. Please email questions to Info@NourishCharlotte.com.
Nourish delivers on Monday and Tuesday from 11:00am until 5:00pm. Your food is temperature controlled with ice packs and cooler bags while in transit and will stay cold for up to three hours after delivery. If someone is unavailable to receive the order, leave a cooler and frozen ice packs out for us to safely deliver. Our drivers are instructed NOT to use cooler bags or coolers left by customers unless they contain frozen ice packs (otherwise, the cooler creates an even warmer environment than ambient air, and is more dangerous to your food).
Click here for a detailed listing of where we deliver, and where we can ship your food. Do note that there are some zip codes we cannot deliver to the entirety of, even if they are listed.
Despite our delivery team's best efforts, a delivery can end up on the wrong doorstep - or in the wrong hands. If you cannot locate your delivery, please contact us the day of delivery so we can track it down for you. If you do not let us know on delivery day, we will only be able to offer you a 50% refund.
If you need a weekly order delivered to a different address in our delivery area, please let us know by Sunday before delivery. Change requests on Monday will have to be pulled off the route and delivered on Tuesday. We don't want to make a mistake with our routes.
You can skip any week you like. Please understand that the date you see in your account is the day the order will be created, NOT the actual delivery date. If you're not sure that you're skipping the correct day or week - please drop us a line at info@nourishcharlotte.com. We can't refund orders that are not properly skipped and arrive when you are not expecting them - these would be treated as same-day cancellations.
When you sign up for the subscription you receive a 15% discount, we require four orders to be placed before canceling. If you cancel before those four orders, the 15% discount is void and you will be charged the difference in price. If you skip multiple weeks a month, we will charge you full price on your last delivery. Please plan on receiving delivery at least two out of every four weeks per month.
Due to the complexity of the custom meal plan program, we are not able to redesign your subscription same-day; please plan for a 4-day turnaround on any meal plan edit. This means that we are no longer able to field Wednesday AM changes to the following Monday or Tuesday’s delivery. Also note that if multiple changes occur within a 30-day period, we may assess a fee to cover customer service hours.
Yes we are! We operate a dedicated gluten-free kitchen in Charlotte, NC. In addition to those dietary standards, we use small amounts of low glycemic sweeteners such as organic maple syrup, organic coconut sugar, organic coconut nectar, organic date sugar, and organic agave nectar. We’re also big fans of the Anti-Inflammatory Diet, and use limited amounts of simple carbohydrates in our meals. We even have grain free options, if that’s your preference! If you have any questions about our nutritional guidelines and practices, please e-mail us at info@nourishcharlotte.com . We are proud of the way we make food and would love to talk about it with you!
If you choose to collect our order on Mondays, we will happily refund your delivery fee. Ask for a code to use to cancel the delivery fee when you order.
Our drivers work hard to ensure your meals arrive ready for you to enjoy, tips are always appreciated!
Yes. Just include any gate codes, apartment numbers or any special instructions in your delivery notes.
You are welcome to use your loyalty points on regular or subscription orders - just click on the green gift box at lower right to find out how many you have. And thanks for your loyalty!
If you have points you want to use on a subscription order, we will have to apply them to your order manually. Just contact a member of our Customer Service team, and we will be happy to take care of that for you.
Loyalty points are NOT eligible on: class tickets, catering, special orders or personal chef services
we make getting our chef prepared meal as accessible as possible. Besides our extensive delivery service, we offer these amazing retail locations around town:⠀
• Green Brothers - Dilworth at 2230 Park Road 8am-7pm
• Green Brothers - Foxcroft at 7802 A Fairview Road 8am-6pm
• Green Brothers - South End at 2725-B South Blvd 8am-6pm
• Green Brothers - Birkdale - 16815 Cranlyn Rd, Suite B Huntersville 8am-6pm
• Green Brothers - Piper Glen - 6432 Rea Rd Suite A-2 8am-6pm
We source as much local, organic, and pesticide-free ingredients as possible. We do not cut corners when purchasing our produce because we believe that the best food is made from the purest ingredients. We are currently partnering with a number of NC small farms for produce and proteins.
Absolutely. We use recyclable containers that can be reused. The containers with the clear lids and black bases are both dishwasher safe and microwave safe. You can also send them back to us (once cleaned) with your bag and ice packs and we will recycle them for you or donate them! If your driver determines your containers have not been cleaned before being returned, they will leave them for you to wash.
We will trade out your previous bag and ice packs when we make the next week’s delivery. If you will not be ordering from us for a while we can schedule a pick up. Simply e-mail info@nourishcharlotte.com and we will take care of the rest!
Yes! We would love to cater your next party or event. Email info@nourishcharlotte.com , fill out our inquiry form here, or call us at 855-442-3663.