How does your menu work?

The Nourish team works hard to provide you a healthy, balanced and appealing menu every week. Each week’s menu opens on Friday morning, and closes noonish on Thursday. Our entrees, bowls, sides, soups, breakfast oats, salads, dressings and snacks change weekly, while our Nourish Standard menu items are always available. Almost every week, Chef Julia brings you a new dish to try, but fan favorites will return to the menu on a regular basis.

How do your delivery dates work?

Orders must be placed by noon on the Thursday before your preferred delivery day. It’s helpful to think of it like this: we’re in the kitchen all weekend to preparing our nutritious food and packaging, and cooking, cooling, and portioning out your order. Check out the “Order By” date at the top of each page to see when the next available delivery days are, and remember - you will have the chance to select your preferred day of delivery (either Monday or Tuesday) before you finish checking out. If you’re ever confused, send us an email at Info@NourishCharlotte.com.

When do you deliver?

Nourish delivers on Monday and Tuesday from 11:00am until 4:00pm. Your food is kept cold with ice packs the entire time it is in transit to you from our kitchen and will stay cold for up to three hours after our delivery window. If you’ll be home later than usual that day, don’t hesitate to leave a cooler and frozen ice packs out for us to help keep things even cooler! Our drivers are instructed NOT to use cooler bags or coolers left by customers unless they contain frozen ice packs (otherwise, the cooler creates an even warmer environment than ambient air, and is more dangerous to your food). 

Where do you deliver?

Click here for a detailed listing of where we deliver, and where we can ship your food. Do note that there are some zip codes we cannot deliver to the entirety of, even if they are listed.

Oh No! I missed the order deadline! How can I Nourish myself this week?

No matter where you are in Charlotte, we're making Nourish as accessible as possible. We have an extensive delivery service + these amazing retail locations around town:⠀

Good Soul Hot Yoga - Mooresville

Tip Top Market - Plaza Midwood

Viva Raw in the 7th Street Market

I didn't receive my delivery!

Despite our delivery team's best efforts, a delivery can end up on the wrong doorstep - or in the wrong hands. If you cannot locate your delivery, please contact us the day of delivery so we can track it down for you. If you do not let us know on delivery day, we will only be able to offer you a 50% refund.  

Are you 100% gluten-free and plant-based?

Yes we are! Nourish works out of a gluten-free and vegan kitchen in Charlotte, NC. In addition to those dietary standards, we use small amounts of low glycemic sweeteners such as organic maple syrup, organic coconut sugar, organic coconut nectar, organic date sugar, and organic agave nectar. We’re also big fans of the Anti-Inflammatory Diet, and use limited amounts of simple carbohydrates in our meals. We even have grain free options, if that’s your preference!  If you have any questions about our nutritional guidelines and practices, please e-mail us atinfo@nourishcharlotte.com. We are proud of the way we make food and would love to talk about it with you!

Do I need to tip my delivery driver?

A majority of the price you pay for delivery goes directly to your driver, so there is no need to tip. But thanks!

Can I get delivery to an apartment, into a gated neighborhood, or to an office?

Yes. Just include any gate codes, apartment numbers or any special instructions in your delivery notes.

Is Nourish food organic and locally-sourced?

Nourish sources as much local, organic, and pesticide-free ingredients as possible. We do not cut corners when purchasing our produce because we believe that the best food is made from the purest ingredients. We are currently partnering with Boy & Girl Farm as well as a number of other small farms for produce, and use UNFI extensively for our organic, non-gmo dry goods.

Can I reuse the packaging?

Absolutely. We use recyclable or compostable containers that can be reused. The containers with the clear lids and black bases are both dishwasher safe and microwave safe. You can also send them back to us (once cleaned) with your bag and ice packs and we will recycle them for you or donate them! If your driver determines your containers have not been cleaned before being returned, they might leave them for you to wash.

What do I do with my bag and ice packs after delivery?

We will trade out your previous bag and ice packs when we make the next week’s delivery. If you will not be ordering from us for a while we can schedule a pick up. Simply e-mailinfo@nourishcharlotte.com and we will take care of the rest!

Do you cater?

Yes! We would love to cater your next party or event. Emailinfo@nourishcharlotte.com or call us at 855-442-3663.